Future Leader in Global E-Commerce Logistics
Cainiao is a global technology and logistics leader, established by Alibaba Group, that operates the world’s largest cross-border e-commerce logistics network. Founded in 2013 by Alibaba Group and its strategic partners, Cainiao develops innovative solutions to meet the growing logistics demands of modern e-commerce.
Today, Cainiao stands as the logistics partner of millions of businesses worldwide with its groundbreaking services such as “10-Day Global Delivery” and “5-Day Global Express,” its AI-powered infrastructure, and a global network covering over 200 countries.

Why Cainiao?
Leading global
e-com logistics
Breakthrough speed in e-com
Future-ready technology
Sustainability-focused approach
Our Services

China Logistics –
China E-Commerce Logistics
- B2C & B2B Warehousing and Distribution
- Digital and Green Supply Chain Solutions
- Cainiao Guoguo – China’s largest reverse logistics solution
- Premium Express (same-day) and Standard Express (next-day) delivery

International Logistics –
Cross-Border Logistics
- Access to over 200 countries and regions
- Bonded, Overseas Warehousing, and Freight services
- Local operations in Europe, Southeast Asia, and North America

Smart Technology and
Automation
- Cainiao Post: 24/7 delivery point and locker solutions.
- Core Technology: AI-powered decision-making systems, autonomous vehicles, robotics.
- Global Infrastructure: Warehousing, air cargo, and land transportation services.

1,100+
Warehouses
380+
Sorting Centers
Over 170 dedicated flights and 2,700 land routes
170,000
delivery points
Sustainability and ESG
Cainiao adopts an environmentally conscious and socially beneficial approach in its logistics processes.
With a green supply chain, smart algorithms that reduce carbon emissions, and warehouse infrastructure powered by renewable energy, it delivers pioneering solutions aligned with ESG criteria.
Cainiao App
An intelligent mobile application that provides real-time information with features such as shipment tracking, delivery notifications, and delivery point density. It offers services like courier pickup within 2 hours from the door, package sending, and address masking.
