Cainiao

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Future Leader in Global E-Commerce Logistics

Cainiao is a global technology and logistics leader, established by Alibaba Group, that operates the world’s largest cross-border e-commerce logistics network. Founded in 2013 by Alibaba Group and its strategic partners, Cainiao develops innovative solutions to meet the growing logistics demands of modern e-commerce.

Today, Cainiao stands as the logistics partner of millions of businesses worldwide with its groundbreaking services such as “10-Day Global Delivery” and “5-Day Global Express,” its AI-powered infrastructure, and a global network covering over 200 countries.

Why Cainiao?

Leading global
e-com logistics

1,100+ modern warehouses, 380+ sorting centers and 170,000 delivery points.

Breakthrough speed in e-com

Premium Express global delivery in 1 week, Standard Express in 2 weeks, Economy in 3 weeks.

Future-ready technology

AI, IoT, robotic automation, and innovative smart logistics technology solutions.

Sustainability-focused approach

Green supply chain solutions and sustainable, eco-friendly global operations.

Our Services

China Logistics –
China E-Commerce Logistics

  • B2C & B2B Warehousing and Distribution
  • Digital and Green Supply Chain Solutions
  • Cainiao Guoguo – China’s largest reverse logistics solution
  • Premium Express (same-day) and Standard Express (next-day) delivery

International Logistics –
Cross-Border Logistics

  • Access to over 200 countries and regions
  • Bonded, Overseas Warehousing, and Freight services
  • Local operations in Europe, Southeast Asia, and North America

Smart Technology and
Automation

  • Cainiao Post: 24/7 delivery point and locker solutions.
  • Core Technology: AI-powered decision-making systems, autonomous vehicles, robotics.
  • Global Infrastructure: Warehousing, air cargo, and land transportation services.

Sustainability and ESG

Cainiao adopts an environmentally conscious and socially beneficial approach in its logistics processes.
With a green supply chain, smart algorithms that reduce carbon emissions, and warehouse infrastructure powered by renewable energy, it delivers pioneering solutions aligned with ESG criteria.

Cainiao App

An intelligent mobile application that provides real-time information with features such as shipment tracking, delivery notifications, and delivery point density. It offers services like courier pickup within 2 hours from the door, package sending, and address masking.

Contact Us!​

You can obtain information about our solutions, services, and brands, request a quote, and get in touch with us on any matter using our contact page.

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